Terms of Data Collection

Data Controller Contact Details:

Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Email: [email protected]
Tel: 01793 550818

Data protection license number
Z7716286

Consent – The information we collect

When you submit a part exchange offer or information regarding our services, we need to know your name, email address, and telephone number, and those of your customer, including details of the property in question.

We gather this information to enable us to deal with your enquiry effectively and to process any subsequent offer and purchase. The relevant information is then used by Property PX Group to provide our services and to communicate with you and your customer on any matter relating to the provision of services and in general.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.

Contact Data: Include postal address, email address and telephone numbers.

Profile Data: Includes orders made by you, your interests, preferences and, feedback and survey responses.

Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data: Includes information about how you use our website.

We also collect and use aggregated data, such as statistical or demographic data, for any purpose. Aggregated data may be derived from your personal data, but is not considered personal data in law, as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.

If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we will not be able to progress with our services.

How we use personal data
To provide our services, it may be necessary to share a limited amount of your customer’s personal contact information with third parties, such as solicitors, surveyors, and estate agents. This information is shared solely to help them progress with the service you have requested.

We will never pass their details onto an irrelevant third party. The data you provide Property PX Group will only be used to facilitate a cash offer.

We will only use their personal data when the law allows us to. Most commonly, we will use their personal data in the following circumstances:

• Where we need to perform the contract, we are about to enter into or have entered into with them.
• Where it is necessary for our legitimate interests, and their interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation

Data Retention – How long we keep data
Property PX Group will retain all personal data for as long as the individual is a customer of the company, plus 6 years. This is subject to any overriding legal or regulatory requirements.

Any individual does, of course, have the right to be forgotten. If your customer would like their personal data to be removed from Property PX Group’s system, you can do so by making a written request to our data officer at:

Email:
[email protected]

Post:
Data Protection Officer
Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Data Subject Rights – Your rights to access personal information
In accordance with GDPR, an individual has the right, on request, to receive a copy of the personal information held by Property PX Group and to request that any inaccurate data be corrected or removed. As a customer of Property PX Group, your personal rights are:

• To be told by the Company what information they hold and for what purpose your personal data is being processed.
• To be given a description of the data held and the recipients to whom it may be disclosed.
• To have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.

Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you within 5 working days.

Personal Data Breaches and Complaints
If you believe your personal data has been misused or that we have not kept your personal details secure, you should contact our Data Protection Officer in the first instance to log a complaint.

If you are unhappy with our response or you need any further advice, you should contact the Information Commissioner’s Office (ICO) on the details below:

ICO Helpline
Telephone: 0303 123 1113

The ICO can investigate your claim and take action against anyone who’s misused your personal data.