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When you request information regarding our property services, we need to know your name, email address and telephone number.
We gather this information to allow us to deal with your enquiry effectively. The relevant information is then used by Property PX Group to provide our services and to communicate with you on any matter relating to the provision of services and in general.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to progress with our services.
In order to provide our services, it may be necessary to share a limited amount of your personal contact information with third parties, such as, but not limited to, solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested.
We will never pass your details onto an irrelevant third party. The data you provide Quick Move Now will only be used to facilitate your cash offer and/or to provide you with information and special offers around our services.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Click here to find out more about the types of lawful basis that we will rely on to process your personal data.
Data Retention – How long we keep your data
Property PX Group will retain all personal data for as long as the individual is a customer of the company plus 6 years. This is subject to any overriding legal or regulatory requirements.
Any individual does, of course, have the right to be forgotten. If you would like your personal data to be removed from Property PX Group's system, you can do so by making a written request to our data officer at:
Data Protection Officer
Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by Property PX Group and to request that any inaccurate data be corrected or removed. As a customer of Property PX Group, your personal rights are:
Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you within 5 working days.
If you feel your personal data has been misused or you feel that we have not kept your personal details secure, you should contact our Data Protection Officer in the first instance to log a complaint.
If you are unhappy with our response or you need any further advice, you should contact the Information Commissioner’s Office (ICO) on the details below:
Telephone: 0303 123 1113
The ICO can investigate your claim and take action against anyone who’s misused your personal data.