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Property PX Group operates this website to provide information on the services we provide and to allow you to make contact with us if further information is required. Use of the site is governed by the following terms and conditions of use:
Property PX Group is a trading name of Quick Move Now Ltd. Registered in England and Wales. Company number: (03589492)
The registered office address for all these companies is:
|Unit 9, Coped Hall Business Park, Royal Wootton Bassett, Swindon, SN4 8DP|
As a member of The Property Ombudsman, Property PX Group aims to provide the highest standard of service to all our customers. To ensure that your interests are safeguarded, we have the following complaints procedure in place with the aim to resolve any issues or concerns as quickly as possible.
If you are unhappy with the service you have received from Property PX Group, you can raise a direct complaint either by email (firstname.lastname@example.org), telephone (01793 550821) or by post (Unit 9, Coped Hall Business Park, Royal Wootton Bassett, Swindon, SN4 8DP)
Receipt of your complaint will be acknowledged in writing within three working days upon receival. The appropriate complaints officer will carry out a thorough investigation into the matters you have raised and instigate action.
We will write to you within ten working days advising you of the findings of our investigation and any actions arising.
If you are not satisfied with the findings of this investigation, your complaint can be escalated to a senior management. At this stage you will be provided with the name and contact details of the senior manager dealing with your complaint.
This senior manager will fully investigate your complaint, it’s handling and the initial response issued by the company. They will write to you within ten working days advising the findings of this second investigation and any further actions arising.
Stage four: In the unlikely event that you are not satisfied with our response, you are entitled to refer your complaint to The Property Ombudsman. Their contact details are; Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP, 01722 33306, email@example.com
If you have any enquiries about these terms and conditions please contact us at:
Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett