Privacy Policy

Introduction

This policy has been adopted by Property PX Group in order to provide consistent treatment of personal data. Property PX Group is committed to ensuring that your privacy is protected.

This privacy notice aims to give you information on how Property PX Group collects and processes your personal data through your use of this website, including any data you may provide through this website when you request a cash offer, complete a contact us form or take part in a competition and how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

This website is not intended for children and we do not knowingly collect data relating to children.

Consent – The information we collect

When you request an offer or information regarding our property services, we need to know your name, email address and telephone number. We also need details of the property concerned.

We gather this information to allow us to deal with your enquiry effectively and to process any subsequent offer and purchase. The relevant information is then used by Property PX Group to provide our services and to communicate with you on any matter relating to the provision of services and in general.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.
  • Contact Data: Include postal address, email address and telephone numbers.
  • Profile Data: Includes orders made by you, your interests, preferences and, feedback and survey responses.
  • Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website.

We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to progress with our services.

How we use your personal data

In order to provide our services, it may be necessary to share a limited amount of your personal contact information with third parties, such as, but not limited to, solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested.

We will never pass your details onto an irrelevant third party. The data you provide Property PX Group will only be used to facilitate your part exchange offer and/or to provide you with information and special offers around our services.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation

Click here to find out more about the types of lawful basis that we will rely on to process your personal data.

Data Retention – How long we keep your data

Property PX Group will retain all personal data for as long as the individual is a customer of the company plus 6 years. This is subject to any overriding legal or regulatory requirements.

Any customer of Property PX Group does, of course, have the right to be forgotten. If you would like your personal data to be removed from our system, you can do so by making a written request to our data officer at:

Email:    info@propertypxgroup.co.uk
Post:      Data Protection Officer
Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Data Subject Right – Your rights to access personal information

In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by Property PX Group and to request that any inaccurate data be corrected or removed.

As a customer of Property PX Group, your personal rights are:

  • To be told by the Company what information they hold and for what purpose your personal data is being processed.
  • To be given a description of the data held and the recipients to whom it may be disclosed.
  • To have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.

Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you.

Changes to the privacy policy and your duty to inform us of changes to your details

If any of the information that you have provided to Property PX Group changes, for example, if you change your e-mail address, telephone number or name, please let us know by sending an e-mail to info@propertypxgroup.co.uk or by sending a letter to Data Protection Officer, Property PX Group, Unit 9 Coped Hall, Royal Wootton Bassett, Swindon, SN4 8DP.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you click HERE for detailed guidance.

The following describes the cookies we use on this site and what we use them for.

Property PX Group operates an ‘implied consent’ cookie policy which means that we assume you are happy with this usage if you continue to use the site. If you are not happy, then you should either not use this site, or you should delete all propertypxgroup cookies having visited the site.

Alternatively, you could browse the site using your browser’s anonymous usage setting – called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer and Private Browsing in Firefox and Safari

How we protect your information

The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.  We use firewalls to prevent unauthorised external access to our systems and data. We also keep your information confidential. The internal procedures of Property PX Group cover the storage, access and disclosure of your information. Access to visitor information is limited and all files are password protected.

Telephone calls – Calls may be recorded for training and monitoring purposes. Any call recordings are held as per our data security procedures.

Data protection license number:

Z7716286

Personal Data Breaches and Complaints

If you feel your personal data has been misused or you feel that we have not kept your personal details secure, you should contact our Data Protection Officer in the first instance to log a complaint.

If you are unhappy with our response, or you need any further advice, you should contact the Information Commissioner’s Office (ICO) on the details below:

ICO Helpline
Telephone: 0303 123 1113

The ICO can investigate your claim and take action against anyone who has misused your personal data.

Company Structure

Property PX Group is a trading name of Quick Move Now Limited (registered 03589492) and www.propertpxgroup.co.uk is a trading style of Quick Move Now Limited.

The registered office address for all the above companies is:
Unit 9, Coped Hall Business Park, Royal Wootton Bassett, Swindon, SN4 8DP

How to contact Property PX Group

If you have any enquiries about this privacy policy please contact us at:

Email:    info@propertypxgroup.co.uk 

Postal: Property PX Group
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Telephone: 01793 550821

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01793 268960

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